Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Time

Shipping times vary depending on destination and selected shipping method.

Estimated delivery times are not guaranteed and may be affected by carrier delays, customs clearance, weather, or other factors beyond our control.

Shipping Destinations

We currently ship to domestic and select international locations.

International customers are responsible for ensuring that products comply with their local regulations.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Address & Failed Delivery

Please ensure that your shipping address is accurate at checkout.

Alpha Health is not responsible for delays or losses due to incorrect or incomplete addresses.

Orders returned due to incorrect address may require additional shipping fees for reshipment.

Lost or Delayed Shipments

If your order appears delayed or lost, please contact us at support@alphahealthco.com with your order number.

We will work with the carrier to investigate and assist where possible.