Privacy Policy

Alpha Health Peptides is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

1. Information We Collect

In order to provide our services to you, we collect various types of information to provide and improve our services:

1.1 Personal Information

We collect personal information when you interact with our website, such as:

• Identifying Information: Name, email address, shipping and billing address, phone number.

• Payment Information: When purchasing products, we collect necessary details to process payments securely (processed via third-party payment providers; we do not store full payment card details).

• Account Information: If you create an account, we collect login credentials and related details.

• Details of your order and purchases

1.2 Non-Personal Information

We collect non-personal data through cookies, analytics, and website interactions, including:

• Device & Browser Data: IP address, domain name, browser type, device type, operating system.

• Website Usage Data: Pages visited, time spent, and interactions on our site.

1.3 Optional Information

• Voluntarily provided information such as responses to surveys, reviews, or inquiries.

2. How We Use Your Information

We may use your information where we have legitimate reason to do so. We use the information we collect for the following purposes:

2.1 Order Processing & Customer Support

• Process payments and fulfill orders.

• Provide customer service and respond to inquiries.

2.2 Website & Service Improvements

• Personalize your user experience and improve website functionality.

• Analyze website traffic and trends to enhance our services.

2.3 Compliance with Laws & Regulations

• Comply with legal obligations, including tax reporting and fraud prevention.

• Ensure compliance with FDA regulations by limiting product purchases to research use only.

2.4 Marketing & Promotional Communications

We may send you marketing emails, newsletters, promotions, or other non-transactional communications only if you affirmatively opt in to receive such messages. You may withdraw your consent or unsubscribe from marketing communications at any time by clicking the ‘Unsubscribe’ link included in our marketing emails.

3. How We Share Your Information

We do not sell your personal information. We only share your information with third parties for the limited and specific purposes described below:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processors, identity verification providers, shipping and logistics partners, email platforms, and data storage providers. These parties only use your information as necessary to perform contracted services.

3.2 Legal Compliance

We may disclose information when required to comply with applicable laws, legal process, government requests, or court orders.

4. Your Privacy Rights

Depending on your location, you may have certain privacy rights under GDPR (EU), CCPA (California), and other privacy laws:

4.1 Access & Correction

You can request access to personal data we hold about you and request corrections if inaccurate.

4.2 Data Deletion

You can request deletion of your personal data, subject to legal retention requirements.

4.3 Opt-Out of Marketing Communications

You can unsubscribe from marketing emails via the ‘Unsubscribe’ link.

5. Data Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention Policy

We retain personal information only for the period necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements:

• Transactional and Order Information: 7 years to comply with tax, accounting, and regulatory requirements.

• Customer Support Correspondence: 2 years to maintain service history.

• Marketing and Communications Data: Until you withdraw your consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations, technologies, or business practices. Updates will be posted on this page with the revised ‘Effective Date.’ If we make material changes, we will provide advance notice of at least 30 days before the updated policy becomes effective.

8. Contact Us

For any privacy-related questions or requests, contact us at:

Email: support@alphahealthco.com

Mailing Address: 3419 Via Lido #196

Newport Beach, CA 92663